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Evidence Guide: MSS407019 - Facilitate improvements in the internal value stream

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSS407019 - Facilitate improvements in the internal value stream

What evidence can you provide to prove your understanding of each of the following citeria?

Review change

  1. Analyse results of change
  2. Identify areas which have not met predicted outcome (positive and negative)
  3. Determine cause of target not being met
  4. Take action to improve the value stream
  5. Take action to sustain improvement by standardising
Analyse results of change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify areas which have not met predicted outcome (positive and negative)

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine cause of target not being met

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take action to improve the value stream

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take action to sustain improvement by standardising

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify opportunities for continued improvement

  1. Identify past improvements which have been implemented but have not delivered intended benefits
Identify past improvements which have been implemented but have not delivered intended benefits

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify suggested improvements which have not yet been implemented

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Discuss and identify with team members new improvement opportunities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine which of these improvements have been or may be restricted by value stream members

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Suggest factors causing this restriction

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select improvements for further study

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Study restrictions to further improvement with value stream member

  1. Arrange meeting with suitable representatives of the value stream member
Arrange meeting with suitable representatives of the value stream member

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Outline the opportunities for improvement and current or anticipated restrictions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work with value stream representatives to determine root cause of restrictions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work with value stream member to identify solutions to problem

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Define outcomes from proposed changes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop a consensus approach to implementing improvements

  1. Calculate cost-benefit to value stream member from the proposed changes
Calculate cost-benefit to value stream member from the proposed changes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Calculate cost-benefit to own process from the proposed changes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Decide whether the proposed improvements will result in a valuable improvement to the end customer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine health, safety and environment (HSE) impacts of the change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Agree on proposed changes with stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain required approvals

  1. Write a formal proposal for the proposed changes
Write a formal proposal for the proposed changes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Submit proposal for all required approvals from stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Modify proposal in liaison with all key stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain sign-off in accordance with procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Measure and communicate gains

  1. Agree indicators and metrics of success of proposed changes with stakeholders
Agree indicators and metrics of success of proposed changes with stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make arrangements for data collection

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make arrangements for the data to be analysed and presented in an agreed format to stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Agree and write the communication plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with stakeholders to implement changes as agreed and approved.

  1. Analyse results of change
Analyse results of change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify areas which have not met predicted outcome (positive and negative)

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine cause of target not being met

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take action to improve the value stream

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take action to sustain improvement by standardising

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge
Range Statement